Why instruct MLA Solicitors for your Housing Disrepair claim?

MLA Solicitors was founded in April 2017, it has since grown strength to strength. What our firm lacks in age, certainly makes up for in our expertise, success and experience.

Each member of our Housing Disrepair team is unique. We have built a team who are not only friendly, but incredibly hard working. Our team pride themselves on working together to bring a real change in the social housing industry. Some of our staff have real life experiences of living in disrepair or in a social property, we use this as motivation to help others.

Our team is made up with solicitors and paralegals experienced in holding landlords accountable for their actions. Working with social housing tenants, our services are second-to-none. We understand taking legal action against your landlord can be a daunting prospect, and that many tenants are unaware of their rights or are aware, but are worried about stand up for themselves.

Our Housing Disrepair experts will be with you every step of the way, with no confusing legal jargon. We make the process easy to understand with the comfort that you are in the best hands. MLA Solicitors make sure within your claim that we guarantee repairs are completed in full, within a set deadline and where possible, compensation is awarded for the stress and inconvenience caused.

Our team are on hand to answer any questions you have, before, during and after you claim. Offering free, no-obligation consultations, where we will listen to you, access your needs, and guide you in the right direction. All of our Housing Disrepair cases are under a ‘no win, no fee’ basis, however, we will not charge you at any stage, whether you win or lose.

Our staff work hard because they are valued, we appreciate and listen to our staff. MLA invest back into the community and our team, building genuine relationships with each other. Committing to future growth and telling our story.

We claim our legal costs from the other party (council or housing association) upon success of your claim. If the claim is not successful, our fees are simply wiped. We want to help tenants live in a safe, comfortable, habitable home without the fear of only getting help ‘if they pay’ for it. You should not have to live in these types of housing conditions, especially where some disrepair issues can affect your physical and/or mental health.

Our specialist team uphold your legal right to a safe, well-maintained home and ensure you are treated with dignity and respect, not only from us, but from your landlord. Of any compensation awarded from your claim, we take 30% while you receive 70% (plus all works completed in full) – which is significantly lower than other firms. In some cases, we do not take any % of the commission, it depends on the outcome and severity of the case.

We pay for a surveyor out of our own pocket to document and issue a full detailed report of your property, to establish all works that are needed on your property. Here at MLA Solicitors, our job is to ensure those works are completed and that you are compensated for the stress and inconvenience. Our purpose is not to worsen the relationship between you and your Council or Housing Association.

MLA Solicitors take client satisfaction very seriously, we will do anything and everything possible to get your home repaired so you can go away happy at the end of your claim. Our reviews speak for themselves and have also introduced a ‘Refer a friend’ scheme to demonstrate and acknowledge that clients recommend us to their family and friends.

Our firm is very much ‘people before profits’. Providing high quality legal services, fairly and competitively. We celebrate our differences; we are not afraid to operate outside of our comfort zone to achieve excellence. No case is the same, and we approach each and every tenant’s circumstances individually.

If you have been complaining about disrepair at your Council or Housing Association property for more than 3 months, and no works have been undertaken (or works have been undertaken but have not been sufficient enough to rectify the disrepair), you may be eligible to start a Housing Disrepair Claim.  

To commence a Housing Disrepair Claim, we initially arrange a telephone conversation between you and one of our friendly legal experts. If you prefer, we are happy to arrange a video or in person conversation, whatever makes you feel comfortable. This is a free, no-obligation conversation where you may discuss the issues you are experiencing.

Once an agreement is in place, using your evidence and our surveyors report, we move towards a settlement with your landlord thus making the process quick. If needed, we can and will take a landlord to court, however our success with settling matters beforehand make this option rare.

To get a Housing Disrepair claim started, please call 0800 610 2223 or email info@mlasolicitors.co.uk. Alternatively, please submit a form on our website or reach out on social media.

We CAN help.