A well-deserved outcome for our client - £3,000.00 in compensation plus works to be completed within 42 days after living with substantial water leaks for 4 years.

When our client first contacted us in January 2020, she had been living with extensive water leaks affecting 80% of her property (bathroom, hallway, living room, and kitchen). Resultant damp had started to spread throughout her fourth-floor flat in London with additional water gathering around the electric box.

Unfortunately for our client, her Landlord, the London Borough of Newham Council, could not find the source of the leak, meaning no works undertaken were enough to rectify the issues completely. It was at this point that she sought the help of ourselves, MLA Solicitors. 

4 Years of Ongoing Water Leaks (pictured above).

We quickly sent one of our own Independent Surveyors out to the property, who estimated the cost of the works at £6,000.00 + VAT. 11 months later, after extensive work on our client’s file, we achieved the desired outcome for her of £3,000.00 in compensation plus works to be completed within 42 days.

Our client has left the following 5-star review: “I don’t know where to start so I’ll keep it short and sweet. I can’t thank MLA enough as they went beyond and above for me and my kids. I’m so grateful to Marc Almond for having a heart of gold also thank you to Enya Fletcher and everyone that dealt with my case also keeping it professional with me whilst having my outbursts and emotional moments, the disrepair has been dealt with and everything on your half was 110%.” - March 2021.

If you are experiencing similar issues, and wish to commence a Housing Disrepair Claim, start your claim online or contact us directly on 0800 610 2223 for a free, no-obligation call.