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Testimonials

What our clients say

"I would highly recommend MLA solicitors. I have recently used MLA to fight on my behalf against my housing due to many disrepair issues, which caused alot of damage to the property and my belongings. It also caused alot of stress and health issues for me and my children. When I contacted MLA, they got back to me very quickly. The staff there are very friendly, welcoming, and polite. They are there throughout everything to answer any questions, or to explain things properly if you do not understand. Marc is absolutely amazing. He fought my case so well, and he is very honest and sympathetic with his clients. I am extremely happy with all the help Marc and his team have given me and for winning my case against the housing. Thank you so much to Marc Almond and everyone who helped me throughout my case. You are all stars, and I appreciate how much you have done for myself and my children."


~ Zoe Miller (24.03.22)

"This review is very hard to write as I could never find the words to express the outstanding level of service I have received. Firstly MLA and its owner have gone above and beyond any level of service. After a lengthy two and a bit years (during a pandemic) working together always answering emails, calls, giving constant reassurance and fantastic advice all swiftly and professionally they have managed to achieve fantastic results. MLA have greatly impacted and changed our lives for the better. They have restored my faith in humanity, which this alone speaks volumes. I would recommend to anyone without hesitation. It has been a pleasure from the beginning not just on a professional level but on a personal one as well. I know MLA will continue to work hard and do amazing things for many. Continue doing what you do. You have the drive, determination and passion. The perfect winning balance. I wish you all the very best and again thank you."


~ Jemma Edward (22.06.22)

"I found the service was quick and reliable in updating you on the things you needed to know. I was also pleased with the short time it took for the works in the property to be done even though the problem is still not fixed."


~ Brenda (22.02.22)

"I was very stressed and had no-one to turn to as Sheffield City Council had turned their back and dragged out my flat repairs for nearly two years. I contacted MLA Solicitors who stepped in and professionally helped me. Correspondence from MLA Solicitors was professional, assuring and to the point. MLA Solicitors stuck with me, checking in at all times until my repairs were fully completed. I can say hand on heart that I enjoyed working with MLA Solicitors for my disrepairs and would recommend them 100%!"


~ Maxine (04.02.22)

"Thank you for your help. I will contact you again if I need you in the future"


~ Shane (12.10.21)

"I'm extremely satisfied. I was very worried as the Solicitor changed so often but it all worked out in the end."


~ Sharon (29.09.21)

"10/10."


~ Kimberley (21.09.21)

"Please state how satisfied you are with the service provided, 1 being not very satisfied, 5 being extremely satisfied."


5*


~ Christopher (13.09.21)

"After an 18 month battle to get our house sorted by the Council and getting nowhere, we asked MLA Solicitors to step in and help. Within a few months, they have got us the work done and compensation. They were very helpful answering all of my 1000's questions and keeping us updated."


~ Russell (20.08.21)

"I can’t explain in words how thankful we are to MLA solicitors for helping us to finally get our roof finally fixed properly! After 3 years of fighting involving CEO’s of our housing association, local mp and getting fobbed off time and time again! One phone call to Chelsea at mla we finally felt listened to! She was patient understanding even with my sobbing down the phone to her. From then on they were always so helpful and understanding. Very professional, Marc made us feel like he always had our back even though we are other end of the country making sure he rung us back any time we had concerns even with all the complications of our case the fact it was about getting our roof fixed properly, then there was coronavirus and us shielding. We can finally now go to sleep at night knowing we haven’t got to worry about the next rain fall effecting our children’s health!."


~ Heidi & Dan (09.08.21)

"I found MLA solicitors to be professional, supportive, empathetic and they went above and beyond to ensure the repairs to my home were completed. I highly recommend MLA solicitors."


~ Lisa (02.08.21)

"Highly professional service throughout. MLA Solicitors dealt with my landlord who reluctantly wanted to sort out the repairs to my home. After a very short time an assessment was done finding faults I was unaware of. I was surprised of the speediness of the whole process and am happy the repairs have started to happen and also very happy to get a rather nice amount of compensation. Stephen who I dealt with mainly was able to always answer my questions quickly and promptly and explained the process thoroughly. On speaking with the solicitor Mark his advice throughout was accurate and made every angle of the case very clear and understandable. I would highly recommend these guys for any of the services they offer. Once again thanks for all your help."


~ Darren (25.06.21)

"Have settled our claim today, and I am really impressed that the solicitors have waived their fees and we are to receive 100% of our compensation. Thank you very much to the Director Marc Almond for his very personal service."

~ Debbie (28.05.21)
"Amazing service explained everything step by step, polite and helpful would highly recommend."

~ Lisa (18.05.21)
"I used MLA Solicitors to claim compensation from my Landlord, Platform Housing, after their negligence on our property resulted in the ceiling falling in on me and my baby whilst I was bathing her. It wasn't a rapid process and Platform made every step difficult the entire way through, but we got a reasonable outcome in the end. Marc and Stephen of MLA Solicitors were brilliant. They were extremely responsive, co-operative and gave brilliant advice. I would not hesitate to use them again should the need arise. I highly recommend. Thank you MLA."

~ Hannah (18.05.21)
"Awesome service, supportive and caring. I would highly recommend. Through out the whole process I was confident with there approach and communication. Very easy to talk too. I would not use anyone else in the future. Thank you Mark and staff for being there when no one else was :)"

~ Trudy (April 2021)

"5/5. Very, very pleased with your service."


~ Gemma (04.03.21)

"My first contact was with Chelsea. I don’t like Chelsea because that is a football team. Chelsea the lady was very helpful and it was a pleasure to talk to her. Once she did some ground work I was passed to Marc Almond. He would not sing ‘Tainted Love’ to me but it was not that Marc Almond. Marc Almond the Solicitor was brilliant and he kept me updated on my case and he was excellent at his job and it was a pleasure to talk to him and he was such a nice guy. In all the whole company were great dealing with my case. I thank them very much."

~ Mr. White (25.02.21)

Please state how satisfied you are with the service provided (1 being not satisfied, 5 being extremely satisfied):

5*


~ Bassoli & Wilson ( 09 .02.21 )

"Extremely satisfied."


~ Jean (03.02.20)

"I just want to start my review by thanking all the staff at MLA Solicitors especially Marc for taking such good care of me. I was in a very bad place due to ongoing disrepair with my property. Marc and his team kept me very well informed regularly as to what was happening regarding my claim. The understanding, compassion, respect and kindness I have been shown throughout the process is nothing I have ever experienced. It came at a time when i was really downtrodden and feeling like it was all hopeless and I was going around in circles with it all. Marc and his staff helped me to believe in human kindness again, that there are people out there who care. So I want to thank you Marc and your team for everything from the bottom of my heart. Could not have got through it without you. I would highly recommend to anyone."

~ Kerry (09.12.20)
"Your Solicitor Firm is really good, especially Stephen Cross. I am really please with how you handled my case."

~ Bradley (11.03.20)
"I'm writing this to thank the whole team from my heart for the good work you guys are doing. The work has not yet been done, but I do believe and with my strong faith it will be done. Thank you so much."

~ Agnes (27.02.20)
"I am very happy with the service. Everyone I spoke to was lovely and was willing to explain anything I did not understand. Took a little while to get feedback sometimes but everything worked out."

~ Flora (17.02.20)
"Very helpful, polite. Giving updates on contacts with council, trying to get matter resolved. Many thanks to you all."

~ Stewart
"This service is outstanding...had a new kitchen installed and compensation very quickly...was very surprised. I was expecting it to be a complicated procedure but was so easy. 10/10 - 100%. Thank you :)"

~ Gayle
Please state how satisfied you are with the service provided (1 being not satisfied, 5 being extremely satisfied):

5*

~ Janet & Chris
"Very satisfied and grateful for MLA's services."

~ Mr. Barrowcliffe
"We recently attended MLA Solicitors so my wife and I could have our wills prepared. Marc Almond, the owner of the company, dealt with us personally. Besides being friendly and welcoming, he was professional and very informative, explaining all the legal terminology in a way that was interesting and easy to follow. The result was that we received a traditional tied will that reflected all our wishes that we were happy with. After many years of saying “we must get our wills done”, we finally did it and it has given us peace of mind in knowing that everything is in place should the unthinkable happen. We have already recommended Marc to close friends and family who are planning to do the same. We would confidently and without hesitation recommend Marc to anyone who has not got a will in place."

~ Mr. & Mrs. Birkett
"Well done."

~ Mr. Nagi
"Stephen Cross did his best to give us monumental results. When we were at our lowest point regarding our housing issues, Stephen assured us of our rights and was always on the other end of the phone when we needed advice. We would definitely recommend MLA Solicitors to our family & friends. MLA were also very easy to find on the internet. Before setting our case with MLA, we were unsure who to go to. We turned to the internet and up popped MLA. Best move we have done so far. So thank you very much for all the help and support you have gave us and our family."

~ Mr. Henley
"I am very satisfied with the service as it has been dealt with very closely and sorted out in a short period of time without me having to do anything."

~ Anonymous Tenant
"I am pleased with the service that was provided and very grateful for the outcome. I have already recommended the service to friends and family."

~ Ms Reddish
"Excellent and friendly service. Just can't fault. All aspects of our wills were explained in detail, with easy-to-understand language and so much patience. Will definitely recommend to all family and friends. Thank you."

~ Mr and Mrs Walker
"Marc gave us a personal, professional service. We were made to feel at ease at our appointments, and every aspect of our case was dealt with efficiently and completely. I would highly recommend the services of MLA Solicitors."

~ Mr and Mrs Brooker
"Thank you for your service."

~ Mr. Quest
"Thanks to you and your team for all the work that you have put into getting my flat in order...I really appreciate what you guys have done..."

~ Kenny
"I would have lost heart til I turned to Marc at MLA Solicitors...A very committed and passionate individual about his work..."

~ Kim
"I would also like to thank you and Enya for working so hard to ensure that I received compensation...Thank you also for relentlessly pursuing them to begin the necessary works to my property..."

~ Judith
"The service was excellent with updates each step. I expected the whole thing to have taken quite some time and was pleased it did not. I cannot express how grateful I am to you. I have and will gladly recommend your services to others."

~ Elaine
"I am very satisfied with the works that took place in my property. I'd like to thank Mr. Stephen Cross and his team for undertaking this case on my behalf and resolving these housing repairs. I would definitely recommend their services to other tenants facing similar difficulties."

~ Francoise
"I found MLA Solicitors to be very helpful. I was updated at every step of the process and kept well informed. I am very happy with the service I received." 

~ Christine
"Extremely happy with the service provided. After being in my situation for a long time, I was unaware that this service and help was available to me. Was so nice to know there was support out there and cannot express how professional MLA have been. Was informed of the procedure from the beginning and what I should expect. Was always updated with email or telephone and felt I had a lot of say in the matter. Very friendly staff who was always lovely to speak to on the phone. MLA were very informative/professional and knew a lot about this kind of case."

~ Jade
"...Marc was great from the onset, very easy to talk to and showed lots of empathy and even when I was losing the plot he was always there to talk to and to calm me down..."

~ Anonymous Tenant
"...Your speedy replies and the courteous way you treated me helped me through a difficult time. Once again thank you for your help and it was a pleasure..."

~ Anonymous Tenant

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What to do next?

Contact our Housing Disrepair Experts

Our in house Housing Disrepair experts are housing law solicitors; providing social housing tenants advice and assistance. In most cases, it is essential to seek legal representation as soon as possible. You should not have to live in these types of housing conditions, especially where some disrepair issues can affect your physical and/or mental health.


We will uphold your legal right to a safe, well maintained home and ensure you are treated with dignity and respect. The team will speak honestly and clearly, for you to understand your available options and how to achieve the best positive outcome.


It's time we hold your landlord accountable and get you what you deserve. We will work on your behalf to guarantee repairs are completed within a set time frame and where applicable, claim compensation for the stress and inconvenience you have suffered with.


If you have any questions, we can arrange either a telephone, video call or in person conversation.


We CAN help.

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